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AI agents that work while you sleep.
Your agents handle calls, texts, chats, research, meetings, and repetitive work — outbound and inbound — resolve support tickets, and update your CRM automatically, 24 hours a day. A library of ready-to-deploy role templates across every department. Bring your own API keys to cut AI costs 50-70%.
Every channel. Every agent type.
One agent configuration deploys across every channel your business uses. Outbound campaigns and inbound reception run on the same telecom-grade infrastructure with the same AI, the same tools, and the same knowledge base.
See the details up close
Every feature is built for production use at scale. Here is what it looks like inside the platform.
Built on the best infrastructure. You choose the stack.
Multiple providers for every layer of the stack — LLM, voice, telephony — all configurable per agent. Bring your own API keys and cut AI costs by 50-70%. When a human is needed, the agent hands off with full transcript, sentiment, and next steps attached. No cold transfers.
Ready-to-deploy role templates. Live in minutes, not weeks.
Every agent starts from a production-tested template built for a specific role. Coverage across every business department — executive, engineering, sales, marketing, HR, finance, legal, operations, product, data, security, and industry-specific verticals. Customize prompts, tools, and pipelines from any template. No blank-slate configuration.
AI-powered context gathering and conversation guidance
Agents gather context before every conversation. Company data, recent activity, and contact history inform every interaction. During live conversations, real-time guidance helps your human team with responses, compliance requirements, and next steps.
Wherever your business needs an agent.
Your agents can handle conversations, browse the web, join meetings, generate content, run internal workflows, and write code — configured once, deployed where your business needs it.
Built for regulated industries.
For healthcare, finance, and other compliance-sensitive organizations, both your AI and your telephony can run entirely within the AWS ecosystem — the infrastructure your compliance team already knows and trusts.
Agents that get better on their own.
Auto-improve watches your agents' live call scores. When performance dips, it launches an autonomous improvement session — proposes changes to your agent's prompt and configuration, tests each one against real scenarios, and applies only the improvements that raise the score. Available on Scale and Enterprise.
Every conversation flows into Parties
Every agent conversation flows into Parties automatically. CRM contacts update. Support tickets create. Projects advance. No manual data entry. A deep MCP tool library connects agents to every department in your business.
Agents handle the conversation
Voice call, SMS thread, WhatsApp message, or web chat. The agent processes the interaction using the optimal pipeline and generates post-call analysis.
Parties records the outcome
Contact records update. Deals advance stages. Tickets create or resolve. Summaries, transcripts, and action items write to the right department — no manual entry.
Your team takes it from there
Review agent-handled conversations in Bridges. Follow up on escalated items. Refine agent behavior based on real outcomes. The loop between AI and your team tightens over time.
See Agents in action
Watch an agent handle a live call, push data to Parties, and route to a human — in a 15-minute demo.